Welcome to Elegant Wear Store (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.elegantwearstore.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms
  • Comply with all applicable laws and regulations regarding online conduct and content

2. Product and Service Description

Elegant Wear Store specializes in premium denim, sophisticated clothing, and exquisite accessories for fashion-forward individuals. Our collections include:

  • Denim by various fits (Bootcut, Boyfriend, Flare) and rises (High Rise, Mid Rise, Low Rise)
  • Sophisticated dresses, jumpsuits, and outerwear
  • High-quality leather and suede products
  • Curated accessories to complement our clothing lines

We make every effort to display product colors and details as accurately as possible, but slight variations may occur due to monitor settings.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We offer two shipping options:

  • Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after processing
  • Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after processing

Note: Delivery times may vary for international destinations. Some remote areas in Asia and other regions may not be serviceable.

4. Returns and Exchanges

We want you to love every Elegant Wear Store purchase. If you’re not completely satisfied, you may return or exchange most items within 15 days of delivery.

Eligibility Requirements

  • Items must be unworn, unwashed, and in original condition with all tags attached
  • Returns must be initiated within 15 days of delivery
  • Original invoice or proof of purchase must be included

Non-Returnable Items

For hygiene and quality assurance, we cannot accept returns on:

  • All Leather & Suede products (due to material sensitivity)
  • Personalized or custom-made items
  • Items marked “Final Sale” or purchased during special promotions

Return Process

  1. Contact our Fashion Concierge at [email protected] with your order number and item details
  2. Our team will respond within 24-48 hours (weekdays) with return instructions
  3. Securely pack items in original packaging with all tags attached
  4. Ship your return to: Elegant Wear Store Returns, 3920 Chapel Street, DALLAS, US 28034

Refunds

  • Refunds are issued to the original payment method
  • Credit card refunds: 5-7 business days after processing
  • PayPal refunds: 24-48 hours after processing
  • Original shipping fees are non-refundable

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Elegant Wear Store or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Limitation of Liability

Elegant Wear Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our website

Our total liability for any claim related to our products or services shall not exceed the amount you paid for the product or service in question.

7. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

For any questions about these Terms and Conditions, please contact us:

Elegant Wear Store
3920 Chapel Street
DALLAS, US 28034
Email: [email protected]